Classification Model Based on Chatbot and Unsupervised Algorithms to Determine Psychological Intervention Programs in Peruvian University Students

Baldwin Huamán, Dante Gómez, Danny Lévano, Miguel Valles-Coral, Jorge Raul Navarro-Cabrera, Lloy Pinedo

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

A strategy that supports the student’s academic and personal formation is that university consider tutoring as a mechanism that supports with favorable results to fight against the desertion of students. However, there are related problems in performing student segmentation and conducting psychological interventions. The objective was to formulate a classification model for intervention programs in university students based on unsupervised algorithms. For this, we carried out a non-experimental, simple descriptive study on a population of 60 university students; we carried out the data extraction process through a chatbot that applied the BarOn ICE test. After we obtained the data, the unsupervised k-means algorithm was used to group the students into sets determined based on the closest mean value obtained from the psychological test. We built a model for classifying students based on their answers to the BarOn ICE test based on K-means, with which we obtained five groups. The model classifies students by applying a different mathematical method to that used by the models applied by psychologists.

Original languageEnglish
Title of host publicationData and Information in Online Environments - Third EAI International Conference, DIONE 2022, Proceedings
EditorsAdilson Luiz Pinto, Ricardo Arencibia-Jorge
PublisherSpringer Science and Business Media Deutschland GmbH
Pages191-203
Number of pages13
ISBN (Print)9783031223235
DOIs
StatePublished - 2022
Event3rd EAI International Conference on Data and Information in Online Environments, DIONE 2022 - Virtual, Online
Duration: 28 Jul 202229 Jul 2022

Publication series

NameLecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST
Volume452 LNICST
ISSN (Print)1867-8211
ISSN (Electronic)1867-822X

Conference

Conference3rd EAI International Conference on Data and Information in Online Environments, DIONE 2022
CityVirtual, Online
Period28/07/2229/07/22

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