Management System for Records in the Context of Business Analysis with BABOK for Native Organizations in Latin America

Jeimer Guevara, Omar L. Loaiza, Danny Lévano, Waldo Elio Ibarra Zambrano

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The aim of this research was to design a management system for records in the context of business analysis with BABOK extrapolatable for native organizations in Latin America. Methodologically, it was firstly made a comprehension about what a native organization and its context is like following activities from BABOK standard. Then, the management system for records was designed based on the DIRSK methodology from ISO 15489 for a representative native organization. Subsequently, it was implemented in a project. The relevance of this research will allow documentation of the information of any native organization with a focus on processes. It will be possible to have the design of a specific management system for records for native communities; and a solution-oriented work strategy based on business analysis. The main results indicate that there is an improvement on satisfaction about how document management is carried out according to three aspects: document processing, from 43.75% to 96.28%; workflow, from 45.43% to 91.66%; and, information availability, with an improvement from 51.36% to 95%.

Original languageEnglish
Title of host publicationInformation Technology and Systems - Proceedings of ICITS 2022
EditorsÁlvaro Rocha, Carlos Ferrás, Efren Jimenez Delgado, Abel Méndez Porras
PublisherSpringer Science and Business Media Deutschland GmbH
Pages318-332
Number of pages15
ISBN (Print)9783030962920
DOIs
StatePublished - 2022
EventInternational Conference on Information Technology and Systems, ICITS 2022 - San Carlos, Costa Rica
Duration: 9 Feb 202211 Feb 2022

Publication series

NameLecture Notes in Networks and Systems
Volume414 LNNS
ISSN (Print)2367-3370
ISSN (Electronic)2367-3389

Conference

ConferenceInternational Conference on Information Technology and Systems, ICITS 2022
Country/TerritoryCosta Rica
CitySan Carlos
Period9/02/2211/02/22

Fingerprint

Dive into the research topics of 'Management System for Records in the Context of Business Analysis with BABOK for Native Organizations in Latin America'. Together they form a unique fingerprint.

Cite this