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The impact of perceived value on brand image and loyalty: a study of healthy food brands in emerging markets
Author(s)
García-Salirrosas, Elizabeth Emperatriz
Universidad Nacional Tecnológica de Lima Sur
Escobar‐Farfán, Manuel
Universidad de Santiago de Chile
Esponda-Perez, Jorge Alberto
Universidad de Ciencias y Artes de Chiapas
Universidad Tecnológica del Perú
Haro-Zea, Karla Liliana
Universidad Autónoma de Baja California
Gallardo-Canales, Rodrigo
Universidad de Santiago de Chile
Date Issued
3 de octubre de 2024
Type
Article
Volume
11
Series/Report No.
Frontiers in Nutrition
Start Page
1482009
End Page
1482009
ISSN
2296-861X
Abstract
Introduction: Food brands that promote a healthy lifestyle are gaining more followers. Healthy food consumers are a conscious and demanding segment that values the quality and benefits they receive from a product and the ethical, environmental, and social impact of their purchasing decisions. The objective of the research is to evaluate the influence of perceived value components on health food brand image and brand loyalty in an emerging market. Methods: A cross-sectional and explanatory study was conducted considering 612 consumers of a healthy brand in Peru. The participants included women (65.2%) and men (34.8%), with ages between 18 and 56 (M = 22.56; SD = 5.95). Data were collected using a self-report form and statistically analyzed using PLS-SEM. Results: The study hypotheses confirmed the impact of perceived emotional value, perceived social value, perceived financial value, and perceived quality on brand image and loyalty. However, the proposed model observes that perceived social value has no impact on brand loyalty. Conclusion: Implementing strategies that help build stronger, healthy brands is part of effective management for business leaders. In this context, the findings indicate that brands should effectively communicate their attributes and offer them that meet and exceed consumer expectations to achieve consumer loyalty. This is a mechanism to consolidate a strong and positive image that facilitates customer loyalty based on perceived value. The results obtained can help marketers and decision-makers in the healthy food industry to design more effective brand strategies, which could increase demand for their healthy products.