Reference Method for the Care of Health Consultations of Older Adult Users Based on Chatbot, in a Context of Pandemic

Quispe Poma, Eleuterio; Labra Chino, Elbio; Huanca Torres, Fredy Abel; Sullon Macalupu, Abel Angel

doi:10.1007/978-3-031-21435-6_38

Reference Method for the Care of Health Consultations of Older Adult Users Based on Chatbot, in a Context of Pandemic

Author(s)

Quispe Poma, Eleuterio

Universidad Peruana Unión

Labra Chino, Elbio

Universidad Peruana Unión

Huanca Torres, Fredy Abel

Universidad Peruana Unión

Sullon Macalupu, Abel Angel

Universidad Peruana Unión

Date Issued

1 de enero de 2023

Type

Conference paper

Publisher

Springer Science and Business Media Deutschland GmbH

Volume

596 LNNS

Series/Report No.

Lecture notes in networks and systems

Contained in

Lecture Notes in Networks and Systems

Start Page

442

End Page

455

DOI

10.1007/978-3-031-21435-6_38

ISSN

2367-3370

ISBN

9789819652372

9783031931055

9789819662968

9783031999963

9783031950162

9783031947698

9783032004406

9783031910074

9783032083807

9783032077172

9783031214349

9783031214356

Abstract

The COVID-19 pandemic has marked a considerable event in the history of all countries, causing a high degree of mortality rate in older adults, in Peru health care for this group of users has become relevant. In this sense, the EsSalud Center for the Elderly (Social...