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  4. Inteligencia emocional y desempeño laboral en trabajadores de la Empresa Unión, Perú

Inteligencia emocional y desempeño laboral en trabajadores de la Empresa Unión, Perú

Author(s)
Erick Francisco Sánchez Ruiz
Vasty Joanné Condori Lipa
Date Issued
30 de mayo de 2026
Type
Article
Issue
57
Start Page
78
End Page
101
DOI
10.35319/perspectivas.202657303
Abstract
Emotional intelligence is an essential competency for optimizing job performance in modern organizations. This study analyzes the relationship between emotional intelligence and job performance among employees of the Unión company in Peru, emphasizing its role in improving effectiveness, motivation, and interpersonal relationships. Based on a theoretical review and a descriptive-correlational approach applied to 180 employees, the study reveals that the appropriate management of one's own and others' emotions contributes to a positive work environment, strengthens resilience to organizational demands, and reduces workplace conflicts. Furthermore, emotional intelligence contributes to the development of an organizational culture focused on productivity, innovation, and institutional commitment. In conclusion, strengthening emotional competencies is a strategic factor for sustainable performance and organizational success.
Subjects

Emotional intelligenc...

Psychology

Social psychology

Job performance

Psychological resilie...

Organizational cultur...

Interpersonal communi...

Resilience (materials...

Applied psychology

Organizational commit...

Work (physics)

Job satisfaction

Interpersonal relatio...

Job stress

Organizational behavi...

Human resource manage...

Emotional exhaustion

Work performance

Emotional competence

Emotional intelligenc...

Job performance

Psychological resilie...

Organizational cultur...

Interpersonal communi...

Resilience (materials...

Organizational commit...

Work (physics)

Social Sciences Psych...

Social Sciences Busin...

Social Sciences Econo...

Metrics
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